Refund Policy

Refunds

We do not offer refunds or replacements when customers enter the wrong shipping address.

We offer refunds if you meet the following:

(1) Items must be sent in the same condition as you receive using our return label that is provided by our customer service representatives.

(2) Email us at funkymonkeyhut@gmail.com (Name, Order Number, and any information of why you are requesting a refund).

We have a 30 day money back guarantee with a 30% restocking fee. Once everything is complete, we will process your refund. It may take 3-5 business days to process through your bank.

Do not send your purchase back to the address from which it came.

Returned to Sender

If you provide the wrong address, and your order is returned to us by the mail carrier, we will contact you. You will need to pay additional shipping and handling fee to cover the costs of reshipping. If you choose not to have us reship the order, we will refund you, but the refund will not include original shipping costs. There will be a 30% restocking fee taken out of the refund as well.

if you provided the correct address, we will reship the order to the same address free of charge. If you want to change the address, you will need to pay the shipping and handling fee.

Order Cancellation

Many of our products are custom printed on demand at the time that they are ordered. Because of this, we can only cancel or modify orders within the first 12 hours after purchase.

Clearance Items

Items sold on clearance cannot be returned or refunded. They may not include original packaging. We make no guarantees about the condition of these items.

Warranties

Our standard refund and replacement policy lasts 30 days from the date your tracking number shows your order was delivered. Some items may include a manufacturer warranty. If 30 days has passed and your item included a manufacturer warranty, please contact the manufacturer for replacement or service using the instructions on the warranty information originally included with your product.

For inquiries and any other concerns, you may contact us through the following channels:

Email:
funkymonkeyhut@gmail.com